Marketing & Administrative Coordinator

Marketing & Administrative Coordinator
Rio West Mall – Gallup, NM
Reports To
General Manager
Position Summary
Rio West Mall is seeking an organized, creative, and motivated Marketing & Administrative Coordinator to join our team. This position combines marketing, event coordination, executive administrative support, and data management in a fast-paced retail environment.
The Marketing & Administrative Coordinator plays a vital role in promoting Rio West Mall, supporting our tenants, strengthening community relationships, and assisting the General Manager in the successful operation of the mall. This individual serves as an ambassador for Rio West Mall and represents the organization with professionalism, enthusiasm, integrity, and exceptional customer service.
The ideal candidate is dependable, adaptable, and takes pride in producing high-quality work while contributing to a positive, collaborative workplace.

• 40 hours per week
• Schedule may vary based on special events and business needs.
• Must be available to work occasional evenings and Saturdays for mall events, promotions, and community activities.

• Coordinate and implement marketing campaigns, promotions, and special events.
• Create engaging social media content, flyers, advertisements, newsletters, email campaigns, and other promotional materials.
• Write and record radio commercials and promotional announcements.
• Maintain and update the mall website, online event calendars, and digital marketing platforms.
• Capture photos and videos of mall events, promotions, tenants, and community activities for use in marketing materials and social media.
• Assist with planning, promotion, setup, execution, and teardown of community events.
• Represent Rio West Mall at community events, networking opportunities, tenant meetings, and promotional activities while maintaining a professional and positive public image.
• Build and maintain positive relationships with tenants, community organizations, vendors, media partners, and the public.
• Maintain marketing calendars and event schedules.
• Perform data entry and maintain accurate records.
• Provide executive administrative support to the General Manager, including correspondence, reports, scheduling, meeting preparation, special projects, and other administrative duties.
• Assist with tenant correspondence and administrative projects.
• Process invoices and assist with bookkeeping.
• Answer telephones, greet visitors, and provide exceptional customer service.
• Exercise sound judgment and maintain confidentiality when handling sensitive business information.
• Contribute to a collaborative team environment and support the overall success of Rio West Mall by assisting with additional projects and responsibilities as needed.

• Previous marketing experience required.
• Strong computer skills, including Microsoft Office.
• Experience managing social media platforms and digital marketing.
• Excellent written, verbal, proofreading, and interpersonal communication skills.
• Comfortable speaking before groups and representing Rio West Mall at community events, tenant meetings, networking events, and promotional activities.
• Ability to confidently record professional-quality radio commercials and promotional announcements.
• Outgoing personality with the ability to build positive relationships with tenants, community partners, vendors, media representatives, and the public.
• Highly organized with exceptional attention to detail.
• Demonstrates initiative, professionalism, sound judgment, and the ability to manage multiple priorities with minimal supervision.
• Self-motivated with the ability to work independently and collaboratively.
• Willingness to learn new software, marketing techniques, and administrative processes.
• Professional appearance and exceptional customer service skills.
• Reliable transportation and dependable attendance.

• Experience with QuickBooks.
• Experience with Canva, Adobe Creative Suite, or similar graphic design software.
• Experience planning and coordinating community events.
• Experience using AI tools such as ChatGPT, Microsoft Copilot, or similar technology to assist with writing, marketing, and administrative tasks.

• Ability to lift and carry up to 25 pounds.
• Ability to stand and walk for extended periods during events.
• Ability to assist with event setup and teardown.

• 40 hours per week
• $18.00–$21.00 per hour, depending on qualifications and experience.

• Completed employment application
• Resume
• Portfolio or examples of previous marketing work (social media posts, flyers, advertisements, newsletters, radio scripts, event promotions, etc.)
• Three professional references