LEAD (Law Enforcement Assisted Diversion) Case Manager
Law Enforcement Assisted Diversion (LEAD) Case Manager Job Description (revised 9/2021)
DEFINITION: LEAD (Law Enforcement Assisted Diversion) is a collaborative project involving local police, prosecutors, public defenders, and social service providers designed to divert individuals arrested or suspected of low-level drug offenses and/or prostitution into social services rather than the criminal justice system. These individuals will be engaged in supportive services with the goal of reducing legal recidivism and improving quality of life.
The LEAD Case Management Team is passionate about creating a welcoming environment for all people and to providing a spirit of hospitality with quality services on an individually tailored basis to their clientele. We value diversity; someone committed to social justice, appreciates hard work, and demonstrates social skills and creativity.
Four Corners Detox Recovery Center (FCDRC) is hiring a LEAD Case Manager. This position is critical to the LEAD project, by providing engagement and intensive case management services to individuals suspected of low-level drug offenses. The LEAD Case Manager will work a full-time schedule and provide direct services to a case load of clients under the structure of FCDRC clinical supervision. Clients are expected to engage in outpatient therapy for assessment and treatment, and may be refer to higher level of care as appropriate. Case managers provide outreach, long term engagement and supportive services for participants through intensive case management activities and collaboration with LEAD partners, service providers, housing providers and other community organizations.
1. Provide structured Intensive Case Management services consistent with program policies.
2. Provide Outreach and Intensive Case Management for assigned participants.
3. Engage participants on the street and at social service provider facilities to establish a working relationship and offer services.
4. Assess participants for severity of chemical dependency and housing status and determine needs for other services, e.g., medical, mental health.
5. Assist participants in gaining access to a variety of funding programs (e.g., SSI, VA).
6. Assist participants in finding housing and maintaining occupancy.
7. With the participant’s input, develop and implement an individualized Service Plan which addresses the needs of the participant for food, clothing, shelter, and health care and substance use disorder treatment or reduction/elimination of drug/alcohol use through self-change methods. Update this Plan periodically to reflect movement toward or attainment of articulated goals and the emergence of new participant needs and to help the participant move toward the achievement of autonomy.
8. Provide advocacy and support for participants within the criminal justice system including court appearances and written communication.
9. Accompany participants to appointments as needed.
10. Assist participants in developing a spending plan and in shopping.
11. Advocate for participants with a wide variety of other service providers
12. Assist participants in gaining entry into service programs.
13. Develop and maintain a working relationship with Four Corners Detox staff, chemical dependency treatment providers, mental health providers, health care providers, shelter providers, landlords, detox centers, Assessment Center staff, protective or representative payees, and other community programs which may support participants.
14. Develop relationships with housing resources, and assist the participant in gaining access to appropriate housing.
15. Develop and maintain collaborative relationships with LEAD partners including Gallup Police Department, McKinley County and City of Gallup Prosecutor’s office.
16. Attend regularly scheduled Operational Work Group Meetings and the staffing of participants with partners.
17. Identify gaps and barriers in available community resources and advocate for systemic changes.
18. Attend LEAD team meetings and other required meetings.
19. Additional duties as assigned
1. High school diploma or equivalent required. Further education/training is desirable
2. The ability to respectfully engage and develop a working alliance with the people we are serving is essential.
3. Understanding of harm reduction along with a demonstrated passion for serving individuals experiencing homelessness and co-occurring disorders required. Street outreach experience a plus.
4. Skills necessary to provide advocacy and support for participants within the criminal justice system including court appearances and written communication.
5. Ability to advocate and effectively communicate and problem solve under pressure in high stress situations.
6. Familiarity with other community based organizations and continuum of care.
7. Works well with diverse populations.
8. In the case of a recovering person, he/she must have successfully maintained a two (2) year period of uninterrupted abstinence from alcohol and/or drugs.
9. Must have and maintain a current, valid NM Driver’s License. Must also have and maintain a clean driving record, as well as auto insurance. 10. Must be able to pass a New Mexico criminal background check.